Course curriculum

    1. 1.1 Introduction

    2. 1.2 The Law & Accessibility

    3. 1.3 Can you Answer These Questions?

    4. 1.4 What is Disability Awareness & Accessibility?

    5. 1.5 The Differences Between Impairment & Disability

    6. 1.6 Types of Impairment

    7. 1.7 Types of Disability

    8. 1.8 Negative Myths & Stereotypes

    9. 1.9 Unconscious Bias

    10. 1.10 Disability Disclosure

    11. 1.11 Removing Barriers

    12. 1.12 Disability Awareness & Accessibility Overview

    13. Disability Awareness & Accessibility Quiz

    1. 2.1 Communication & Disability

    2. 2.2 The Language Around Disability

    3. 2.3 How Not to be Awkward

    4. 2.4 What Not to Say

    5. 2.5 Communication & Disability Overview

    6. Awareness & Communication Quiz

    1. 3.1 How to Offer Assistance

    2. 3.2 Understanding Mobility Devices

    3. 3.3 Assistive Devices

    4. 3.4 Transporting Passengers with Hearing Impairment

    5. 3.5 Transporting Passengers with Vision Impairment

    6. 3.6 Service Animals

    7. 3.7 Providing Exceptional Service

    8. 3.8 Emergency Procedures

    9. Disability & Exceptional Service Quiz

About this course

  • $69.00
  • 28 lessons
  • 0 hours of video content